jata99's Privacy Policy

01 Introduction and Scope

This privacy policy ("Policy") applies between the jata99 platform ("Platform", "we", "our") and all users of its services ("you", "user"). When you register on jata99, log in, place bets, play games, or use our services in any way, you agree to the terms of this Policy.

jata99 believes that keeping your personal information secure is our highest responsibility. We collect only the information that is necessary and use it solely for specific, legitimate purposes. Our platform uses SSL encryption and industry-standard security measures.

02 What Information We Collect

To register and provide services on jata99, we collect the following types of personal information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — minimum age 21)
• National ID or passport number (for KYC verification)
• Photo ID (if required)

2.2 Contact Information

• Email address
• Mobile number
• Current address

2.3 Financial Information

• bKash, Nagad, Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.4 Technical and Behavioral Information

• IP address and device information
• Browser type and version
• Login time and session information
• Gaming history and betting patterns
• Cookie and tracking data

03 Purpose of Data Use

jata99 uses collected information for the following legitimate purposes:

3.1 Account Management and Verification

We use your personal information to confirm your identity and age, create and maintain your account, and prevent fraudulent activity.

3.2 Financial Transaction Processing

Financial information is used to process your deposit and withdrawal requests and to keep transaction records. The minimum deposit at jata99 is ৳200 and the minimum withdrawal is ৳1,000.

3.3 Providing Customer Support

Our 24/7 live chat support team uses contact information to resolve your issues and answer your questions.

3.4 Ensuring Responsible Gaming

We analyze behavioral data to monitor your gaming activity and identify and prevent the risk of problem gambling.

3.5 Meeting Legal Obligations

We retain necessary information to comply with Anti-Money Laundering (AML) and other applicable legal obligations.

3.6 Service Improvement

Anonymous statistical data is analyzed to improve the performance and user experience of our platform.

04 Sharing Information with Third Parties

jata99 does not sell or rent your personal information. However, information may be shared in specific circumstances:

• Payment processors: The minimum necessary information is shared with the relevant institutions to complete bKash, Nagad, Rocket, and bank transactions.
• Technology service providers: Information may be shared with trusted partners for hosting, data storage, and security services.
• Law enforcement agencies: Information may be provided to authorities in the case of a court order or legal obligation.
• Fraud prevention: Information may be shared with investigative agencies as needed to ensure account security.

05 Data Security Measures

jata99 has implemented industry-standard technical and organizational measures to protect your information:

5.1 Technical Security

• 256-bit SSL/TLS encryption — for all data transfers
• Sensitive data stored in encrypted databases
• Regular security testing and vulnerability assessments
• Firewall and intrusion detection systems
• Two-Factor Authentication option

5.2 Organizational Security

• Staff data protection training and awareness programs
• Access to sensitive data restricted to authorized personnel only
• Immediate response plan in the event of a data breach
• Regular internal security audits

06 Cookies and Tracking Technologies

The jata99 platform uses cookies to ensure smooth operation and an improved experience. Cookies are small text files stored on your device.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, storing security tokens, and ensuring the basic functionality of the platform. They cannot be disabled.

6.2 Functional Cookies

These cookies are used to remember your preferences and settings (such as language preference). The platform can still be used without them, but some features will not be available.

6.3 Analytics Cookies

Anonymous statistical data is collected to understand how users interact with the platform and to improve our services.

You can disable cookies by changing your browser settings, but this may affect some platform functionality.

07 User Rights

As a jata99 user, you have the following rights regarding your personal information:

7.1 Right of Access

You may request at any time to know what information we hold about you. We will provide the information within 30 business days.

7.2 Right to Rectification

If the information stored in your account is incorrect or incomplete, you may request a correction. Additional verification may be required for changes to identity-related information.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain some information for a specific period due to legal obligations.

7.4 Right to Object to Processing

You may object to your information being used for marketing purposes. This right does not apply to information used for essential service operations.

7.5 Right to Data Portability

You have the right to receive a copy of the information we hold about you in a machine-readable format.

08 Data Retention Period

jata99 retains your information according to the following policy:

• Active accounts: For the entire duration the account remains active and for a necessary period after closure.
• Financial transaction data: Retained for the period required by legal obligations.
• KYC documents: Securely retained after verification is complete until legal requirements are fulfilled.
• Gaming history: For the period needed for responsible gaming monitoring and dispute resolution.
• Technical logs: For a defined short-term period for security purposes.

Once the retention period ends, data is securely deleted or anonymized.

09 Protection of Minors

jata99 is a service for adults only. Our platform is for users aged 21 and above only. We do not collect or process information from anyone under the age of 21.

Age verification is mandatory during registration. If an account holder is found to be under 21, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

10 International Data Transfers

jata99 primarily serves users in Bangladesh. In some cases, data may be processed in another country due to the location of our technology infrastructure or service providers. In such cases, we ensure that:

• We have strict confidentiality agreements with the receiving organizations.
• Data is processed in accordance with industry-standard security practices.
• The applicable legal framework for data protection is followed.

11 Policy Changes and Updates

jata99 reserves the right to change or update this privacy policy as needed. For any significant changes:

• You will be notified by email at least 7 days before the changes take effect.
• A notice will be clearly displayed on the platform.
• The effective date of the new policy will be clearly stated.

Continuing to use the platform after a policy change means you accept the updated policy. If you do not agree, contact us to close your account.